Returns & Exchanges - Phone, Email or In-Store Orders

Does my purchase qualify?

 Items That Do Not Qualify for Refund/Exchange:

  1. Final Sale items such as: Clearance Items, Discounted or Sale Items, Special Order Items, Body Armor, Protective Equipment, or Hygienic Equipment (eg. ear molds, socks and undergarment)
  2. Item not in resalable condition such as: Garments Altered, Worn, or Washed, Garments with tags removed, or Original Packaging not in resalable condition (In some cases for packaging issues a restocking or repackaging fee may apply.)
  3. Products purchased more than 30 days ago

    Should your item(s) not meet any one or more of these criteria, the item(s) would be returned to you at your expense.

    We appreciate your business if there are any questions or concerns regarding return eligibility or have questions regarding the return policy feel free to contact us, 403.287.1911 or sales@911supply.ca.