DUE TO A NATIONWIDE POSTAL SERVICE STRIKE, CANADA POST WILL NOT BE OPERATING AT THIS TIME. DURING THIS STRIKE, WE ARE OFFERING CUSTOMERS TO CHOOSE COURIER OPTIONS TO AVOID DELAYS, OR CHOOSE CANADA POST AND YOUR PARCEL WILL BE SHIPPED ONCE CANADA POST RESUMES OPERATIONS. THE FOLLOWING AREAS WILL EXPERIENCE EXTENDED DELAYS DUE TO COURIER LIMITATIONS: PO BOXES, AIR ONLY, YUKON, NORTHWEST TERRITORIES AND NUNAVUT. FOR MORE INFORMATION PLEASE VISIT THE CANADA POST WEBSITE HERE

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    Return & Exchange - Online vs In-store/Email

     1) For orders placed Online - Click on the button below to obtain an RMA#.  We will ask for your Email and Order#.  Once approved, shipping instructions will appear in the confirmation email. 

            

      2) For Orders placed by Phone, Email or instore- Provide Name, Phone Number, Invoice Number and details of your return.  

            

      If Order# or Invoice# is not available or not able to be located contact us to obtain an RMA# by email at sales@911supply.ca . Email contact is preferred for tracking purposes.    

      Once your RMA is approved please send your return within two weeks to ensure that the approval remains valid and does not expire.