Dear Valued Customers,
As Christmas draws near, our shipping department will be working hard to ensure all orders placed via, email, phone and online are processed and shipped as quickly as possible. We would like to inform our customers that Canada Post has issued a statement that their Peak Season for holiday deliveries, runs from November 20, 2017- January 5, 2018. During this time frame, they are unable to guarantee delivery dates but will be working hard to ensure all parcels are delivered as quickly as possible. As Canada Post is our primary shipment method for orders, we are not able to guarantee orders made between December 12, 2017, and Thursday, December 21, 2017, will be delivered in time to meet any Christmas deadlines.
From Dec 12 to Dec 20th, we strongly advise for customers who are in a bit of a rush for Christmas, to select Xpresspost rather than Expedited (ground) shipping. We also strongly advise that once you receive your tracking number, to monitor it closely for updates on your delivery status, in the event that you do not receive a pickup notice from Canada Post in your mailbox. We thank you for your continued business and wish all of our customers a Happy Holiday.
911 Supply Web sales Team
5.11 Tactical's warehouse is experiencing some technical difficulties with its ERP system implementation. Thus we are experiencing some delays in product shipments. The 5.11 team is working hard to resolve this problem and is committed to returning to normal capacity as soon as possible. We will be in contact with them to ensure better communication on your order status and delivery ETA. We are hopeful that this matter will improve in the next little while. Please be assured that your orders will get processed as soon as they arrive at 911 Supply without further delay. In the meanwhile, please don't hesitate to contact us if you have any other questions or concerns. We appreciate your patience and our sincere apologies for any inconvenience this might have caused.